As the dog and I walked down the street early this morning, I heard the scraping of a car windshield, heralding this season’s first frost. I’m reminded that it’s the autumnal equinox today, and I brace myself for the coming shorter days with a sense of dread by pulling my sweater tighter around me.
Tag Archives: quality improvement
The tyranny of Norman doors
Through their design, objects subtly communicate instructions on how they should be used. Certain handles just feel like they should be pushed, and others pulled. Bad design sends us signals that are confusing.