Hospitality as a leadership practice

Coming out of the woods yesterday, I crossed paths with a woman and her dog. Though I didn’t know her, I said hi and she said hello in response. I continued along the snowy path and had made my way about 20 yards/meters before I heard her call to me. I turned towards her and she shouted, “Thank you for saying hello. It means so much to me these days. I try to say hi to everyone I meet on my walks, and you’re the first person who beat me to it in a long time.”

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