To all the folks who’ve reached out over the years to ask about the care map I drew back in 2012, I wanted to share my podcast conversation with healthcare improvement pioneer Paul Batalden in his podcast The Power of Co-Production. Paul is such a thoughtful conversation partner; having the chance to talk about where the impulse came to create the care map and what it helped me to see allowed me to learn new things about myself and the ecosystem we call health and healthcare.

Since sharing it over 10 years ago, I’ve received hundreds of requests from advocates, clinicians and researchers to share it. If you’re one of those folks, would mean the world to me if you took the time to go a bit deeper and listen.
Please feel free to share your own stories of complex care and the webs you tend.